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Technical IT Operations Manager (hands-on) for Infrastructure Team

Valid till: 2024-05-03

City: Riga

Alliance for Recruitment is the biggest recruitment agency in the Baltics, servicing clients in CEE & Nordics and creating a brighter future for people around! We are the largest headhunting house measured by capacity, a number of successful placements, and annual growth, raising a high-performing team of recruitment experts from various industries.

Our partner - Cembra Latvia SIA is a 100% owned subsidiary of Cembra Money Bank, a leading Swiss provider of financing solutions and services. The center is developing to provide technology and enabling services to the Cembra Money Bank Group and its subsidiaries located in Switzerland.

CembraPay wants to extend the Infrastructure Team and is looking for an experienced hands-on Technical Operations Manager with extensive experience to join the CembraPay team. 

Cembra Latvia Infrastructure Team located in Riga, supports the development and business expansion of CembraPay. CembraPay (www.CembraPay.ch) is a leading BNPL digital payment provider in Switzerland, offering real-time factoring for merchants and instant credit solutions for consumers. CembraPay is currently carrying on with several major initiatives such as:  

  • Integration with the parent company (Azure, Networks);
  • Extension and rebuild of the Core Business Platform Infrastructure (VMs, AKS, SaaS, PaaS, IaC);
  • Take-over extended platform (VMs, Co-Location) into operations.

 

Job description: 
  • Spearhead the maintenance of technical solutions in accordance with established architecture designs to uphold system integrity and efficiency.
  • Ownership and maintenance: roadmap, backlog and ongoing task list (in Jira); incl. planning, prioritization, task dispatching, task assignment and execution control.
  • Ensure the continuous health and availability of all deployed systems, overseeing their day-to-day management to meet predefined Key Performance Indicators (KPIs) and Service Level Agreement (SLA) targets.
  • Take charge of system reliability, performance optimization, and security enhancement efforts.
  • Lead the 2nd line engineering support team(1-2FTE), providing hands-on technical assistance and guidance as needed. This includes tasks related to virtual machines, networking configurations, storage management, and implementing security enhancements
  • Monitor and maintain systems and services while implementing industry best practices and innovative strategies to bolster operational efficiency and maximize uptime.
  • Conduct routine Disaster Recovery (DR) tests across various facets of the infrastructure to validate preparedness and resilience.
  • Develop and maintain comprehensive procedural and process documentation to empower the Infrastructure team and streamline operations.
  • Foster collaboration with cross-functional teams such as Software Development, Information Security, and Enterprise Architecture to define and align on architectural best practices.
  • Provide round-the-clock support for Business and System Operations, while maintaining robust security postures.
  • Following the parent company's acquisition of another company, the hiring individual will be tasked with providing support and actively participating in the transition of the second company's infrastructure.
Requirements: 
  • At least 1 year of experience in a managerial role and 5 years of experience in IT infrastructure
  • Experience with Public Clouds (Azure, AWS, GCP, etc.)  
  • Experience with IaaC (infrastructure as code) or at least good alignment 
  • Good experience with Windows and Linux server OS (incl. PowerShell and Bash) 
  • Good understanding of general infrastructure (Network planning; SSL/TLS; VM/HyperV; DNS 
  • Experience working with different Web and Application Server platforms (IIS, Jboss, IBM, etc.) 
  • At least some working experience with the following: email servers, Active Directory, Identity Access Management, etc. 
  • Some experience with DevOps Automation Tools (Chef, Puppet, Salt, Ansible, Cloudfare, Terraform) 
  • Understanding of Security configuration principles 
  • Experience managing RDBMs and NoSQL Servers (preferable: MySQL, MS SQL)  
  • Experience with Monitoring and LogAggregator Tools (Azure Monitor, Grafana and Prometheus)
  • Understanding of software development life cycle and software architecture 
  • Strong problem-solving skills and detail-oriented, energetic personality with initiative and good communication skills
  • Good level of English – intermediate or higher 
  • Alignment with modern technologies and frameworks 
  • Demonstrate understanding of non-functional requirements  
  • Desire to learn and actively use technologies and tools available in public clouds 

Nice to have:

  • Familiar with various IT Tools: Code Versioning, Log Aggregators, Monitoring Tools, Automation Tools, Testing Tools, etc.  
  • PowerShell and bash (highly desirable)
  • Database administration (MSSQL, MySQL, Azure SQL)
  • Understanding and experience with Azure Monitor, Grafana and Prometheus
  • Russian and Latvian language skills.
Company offers: 
  • A chance to become part of a dynamic and growing and very friendly environment
  • Modern, well-equipped office in the emerging Skanstes area (Place 11, Riga)
  • Health insurance competitive package
  • Mental health support program
  • 3 supplementary days to support the wellbeing of our employees
  • Birthday gifts for employees
  • Regular office events and team-building support activities
  • Hybrid way of working
Monthly Salary: 

Salary of 3200 – 5200 EUR gross

Position:
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