City: Tallinn

Samsung Electronics Baltics

Alliance for Recruitment is the biggest recruitment agency in the Baltics, servicing clients in CEE & Nordics and creating a brighter future for people around! We are the largest headhunting house measured by capacity, the number of successful placements, and annual growth, raising a high-performing team of recruitment experts from various industries.

Our client, Samsung Electronics Baltics is one of 16 Samsung Electronics Sales subsidiaries in Europe. There are 200 employees located across all three Baltic countries with the central office based in Riga, Latvia. In the pursuit of global excellence, they are continuously looking for dynamic new leaders of the digital age. Their people enable Samsung to be the leader in a demanding and diverse global market, as well as an innovator driving technology development.

Whilst Samsung is transforming the world of smartphones, tablets and smart accessories, they are looking for a capable and knowledgeable team member to join their Pan-Baltic Trainer Team.

Job description:

Execute online and offline training strategy across all Partners and channels sales consultants;
Provide in-depth product information, display knowledge, sales skills to sales consultants, call center agents, Samsun Experience Store employees, Samsung office employees;
Provide product knowledge and benefits trainings to customers;
Build relationship and network with Partner FSMs and store managers;
Support events (new product launch events, training events etc.);
Deploy various training methodologies to reach maximum knowledge retention (in-store visits, 1-1 role play, classrooms, webinars and other);
Manage timely report creation and communication on weekly trainings;
Meet instructional and sales learning objectives and execute quarterly KPIs

Requirements:

Required soft skills:

Communication – strong and influential personality with excellent presentation skills;
People – excellent team player with smooth interpersonal skills;
Speed – ability to keep up to speed and successfully manage change in a fast moving environment;
Multitasking – capacity to multitask between big & minor projects without losing priorities and delivering results successfully;
Tolerance for uncertainty, change and stressful situations.

Required hard skills:

Fluency in English and Estonian;
Must have a driver’s license - ability and willingness to travel across Estonia regularly;
Ability to quickly learn various products and their features;
Excellent knowledge of Android OS, MS PowerPoint, Word, Excel.

To be successful in the role, you should have:

Experience in leading successful trainings;
Strong interest and technical knowledge about electronic products;
Good knowledge of sales skills and processes so that you can teach others to sell better Samsung products;
Ability to present complex information in an easy-to-understand manner.

Company offers:

Competitive remuneration depending on skills and experience;
Motivating quarterly bonuses in addition to salary;
Other perks, e.g. lunch allowance, mobile phone and monthly expense cover, health insurance, free online learning platform, and more;
Challenging and responsible work within an International business environment;
Opportunity to develop and improve professional skills;
Professional support and ‘’know-how’’ of colleagues.

Monthly Salary:

1800-1900 EUR gross + bonus up to 3900 Eur gross quarterly.